Department issue

support.vi · **Department issue -** 06-12-2008, 03:26 AM

Hi there,
I have created 5 different departments, When i login into my staffCP
In the ticket filter section No departments are update that i created now.

Thanks,
Sam.

support.vi · 06-12-2008, 05:22 AM

i.e,
-->StaffCp-->Tickets-->ManageTickets
below ManageTickets "FiterTickets"
under that Filters,Lables, & Few of my old departments are there below lables, I need my new departments in those lists,
Thanks,
Sam

Casey Rousseau · 08-12-2008, 02:36 PM

Admin CP > Staff > Manage Staff/Groups
Make sure the Departments are enabled for your Staff user/Group.

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support.vi Offline New Member Posts: 8 Join Date: Nov 2008	Department issue - 06-12-2008, 03:26 AM Hi there, I have created 5 different departments, When i login into my staffCP In the ticket filter section No departments are update that i created now. Thanks, Sam.

support.vi Offline New Member Posts: 8 Join Date: Nov 2008	06-12-2008, 05:22 AM i.e, -->StaffCp-->Tickets-->ManageTickets below ManageTickets "FiterTickets" under that Filters,Lables, & Few of my old departments are there below lables, I need my new departments in those lists, Thanks, Sam

Casey Rousseau Offline Member Posts: 307 Join Date: Aug 2008 Location: Connecticut, USA	08-12-2008, 02:36 PM Admin CP > Staff > Manage Staff/Groups Make sure the Departments are enabled for your Staff user/Group. Casey Rousseau Prophesy Transportation Solutions, Inc.