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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 5 Join Date: Jul 2007 | error when accesing web page -
23-03-2008, 02:54 PM
hi trying run ver. 3.11.01 on windows server 2008 using php 5.2.5 and mysql 5.1 I keep getting this error.: PHP Parse error: syntax error, unexpected '{' in D:\xxx\xxxx\xxxx\includes\SmartyLight\class.templa te.php on line 351 PHP on the server is running other php sites as phpbb3 forum... so php is working. PHP has been setup with both PHP-FASTCGI and PHP ISAPI none of them works with kayako suportsuite 3.11.01 |
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(#2)
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| Operations Manager  Posts: 5,458 Join Date: Jan 2006 Location: United Kingdom |
23-03-2008, 03:04 PM
Hi there, Have you modified your templates at all? Is this a clean installation? -------------------------------------------------------------------
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