Error when trying to log in to admin

TrickTizzle · **Error when trying to log in to admin -** 13-08-2007, 04:33 PM

I installed kayako and when i log in to the admin cp.. i get this message:

Quote:

Parse error: syntax error, unexpected $end in /home/hosting/public_html/support/client/includes/functions_html.php on line 192

Please help. thanks

craigbrass · 13-08-2007, 05:45 PM

Did you install the latest version (3.11.01)?

TrickTizzle · 13-08-2007, 06:01 PM

no the 3.00.32

craigbrass · 13-08-2007, 06:01 PM

Why install such an old version for a new install?

TrickTizzle · 13-08-2007, 06:16 PM

My team says it has less bugs. more stable and the live chat bug isnt that bad..the one where the operator or client see the message..but anyway. do you know why I get that problem

**Jamie Edwards** · 13-08-2007, 06:19 PM

Hi TrickTizzle,

I cannot find and customer information for your e-mail address. Could you please PM to me your customer e-mail address or your domain?

Also, the information you have received from your team is incorrect. With each new version has come many bug fixes (100s of fixes from 3.00.32 to 3.11.01) - 3.00.32 is far less stable than 3.1X.XX and has several security issues.

TrickTizzle · 13-08-2007, 06:21 PM

ok. Sent

**Jamie Edwards** · 13-08-2007, 06:36 PM

Quote:

Originally Posted by TrickTizzle

ok. Sent

I am waiting on the info.

Thanks,

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craigbrass Offline Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK	13-08-2007, 05:45 PM Did you install the latest version (3.11.01)? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

TrickTizzle Offline New Member Posts: 4 Join Date: Aug 2007	13-08-2007, 06:01 PM no the 3.00.32

craigbrass Offline Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK	13-08-2007, 06:01 PM Why install such an old version for a new install? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

TrickTizzle Offline New Member Posts: 4 Join Date: Aug 2007	13-08-2007, 06:16 PM My team says it has less bugs. more stable and the live chat bug isnt that bad..the one where the operator or client see the message..but anyway. do you know why I get that problem

TrickTizzle Offline New Member Posts: 4 Join Date: Aug 2007	13-08-2007, 06:21 PM ok. Sent