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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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thomasr79 Offline
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esupport live but no style sheet - 28-01-2008, 05:55 PM

Hi,

have put esupport live under a domain but the stylesheets are missing. What would be causing this? (It works ok locally on pc).

same as if I try to log in, it says '...redirecting...' then says page cannot be found.
   
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Jamie Edwards Online
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28-01-2008, 05:58 PM

Is your cache directory writeable and readable?


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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thomasr79 Offline
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28-01-2008, 06:06 PM

sorry, think it was cached. the directory is r+w.

simply get this error trying to access the site external to server

The system cannot find the file specified.
   
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thomasr79 Offline
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28-01-2008, 06:09 PM

website was flapping up and down causing this problem. been resolved.
   
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