 |
Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member  Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA | Fatal error: ERROR: Could not insert all templates -
02-06-2007, 06:50 AM
I'm just a tad (meaning extremely) past pissed off right now. I had LiveResponse, and got this error - they sent me a fix. I don't have the fix any more. That was 2 weeks ago. I upgraded to SupportSuite, had to reinstall. Getting the error again. I don't have the fix any more. Kayako has known about the problem for well over 2 weeks, even more than a month, SO WHY NOT RELEASE A FIX TO EVERYONE IN THE FRIGGIN MEMBERS AREA?!?!? This has put me off for 3 days, and now I'm REALLY getting pissed. Someone send me a fix, omega [at] slip7 [dot] net. Fatal error: ERROR: Could not insert all templates. - in /home/******/public_html/support/setup/steps/setup_step5.php on line 32 |
| |  |
|
(#2)
|
| Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK |
02-06-2007, 06:57 AM
Which build are you trying to install? Latest stable? Latest CSV? The latest stable installs fine for me. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#3)
|
| Senior Member  Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India |
02-06-2007, 07:00 AM
Try re-uploading the files in binary and check if it fixes the error Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
|
(#4)
|
| Member Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA |
02-06-2007, 07:19 AM
Latest stable, and it's zend, and uploaded correctly with binary. EDIT: Could either of you contact me via aim: sharplead, or msn: omega [at] xetch [dot] net, that'd be awesome... |
| | |
|
(#5)
|
| Member Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA |
02-06-2007, 08:37 AM
...Problem solved by CraigBrass. Thanks bud. |
| | |
|
(#6)
|
| Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK |
02-06-2007, 09:01 AM
Your welcome! Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#7)
|
| New Member Posts: 1 Join Date: Jun 2007 |
05-07-2007, 01:30 PM
Quote:
have the same problem, what was the solution? I use last stable, zend and with binary mode uploadet on FC6, apache2, php5, mysql5... Can you help me? | |
| | |
|
(#8)
|
| Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India |
05-07-2007, 02:31 PM
Switch to the latest ioncube build. The issue is with the zend builds. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
Linear Mode
