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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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Redsz Offline
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Question Hardware Requirements - 08-11-2007, 05:53 PM

Hey Guys,

We have recently purchased the support suite owned version of kayako. However, our systems team is wondering what the minimum / recommened hardware requirements are. Can't seem to find it anywhere on the site.

Your help is appreciated.

Thanks.
   
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craigbrass Offline
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08-11-2007, 06:21 PM

Depends on usage. How many staff and how many tickets do you expect a day.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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bear Offline
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08-11-2007, 08:19 PM

Quote:
PIII 600Mhz or Later Min 256 MB RAM 1GB of Free HDD These are absolute minimum requirements, The requirements will increase based upon how heavily you intend to use the product.
http://support.kayako.com/index.php?...eid=85&nav=0,2
   
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Redsz Offline
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08-11-2007, 08:49 PM

Sorry, I should have been more specific in my original post.

We are anticipating a minimum of 17, 000 unique visits each month to the kayako support suite. This monthly traffic is estimated to generate approx. 1400 support issues each and every week.

We have a wide range of hardeware available to us. However, in terms of an optimized installation what type of setup will be capable of handling the above traffic?
   
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