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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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unisoft Offline
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HTTP 500 Internal Server Error - functions.php line 0 - 14-03-2008, 12:33 AM

I just installed supportsuite.

I have send optimizer installed --> with Zend Optimizer v3.3.0, Copyright (c) 1998-2007, by Zend Technologies

I haven't installed the key.php because this is test server and want to resolve installation issues before bringing it online.

This is the error I get in the Apache log:
[Thu Mar 13 15:54:58 2008] [error] [client 192.168.168.210] PHP Fatal error: Unable to read 57455 bytes\n in /usr/local/www/XXXXXXX.XXX/support/includes/functions.php on line 0
   
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pkreil Offline
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14-03-2008, 09:37 AM

Quote:
Originally Posted by unisoft View Post
Unable to read 57455 bytes\n in /usr/local/www/XXXXXXX.XXX/support/includes/functions.php on line 0
As written in the installation Manual, you have to upload *all* files in *binary mode*. The error is thrown, because the Zend-Encryption was damaged during upload.
   
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