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Corvo Offline
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http 500 internal server error on iis 6.0 - 02-04-2009, 05:29 AM

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How can i fix this trouble ?
I've made everything complete in the topic (MySQL, PHP, IISv6 & Zend Installation). It's not working(setup/setup.php).But i can run phpinfo.php.


Please advice, thank you.

Last edited by Corvo; 02-04-2009 at 05:30 AM.
   
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supportskins Offline
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02-04-2009, 10:05 AM

Make sure your server meets all Kayako's requirements incase of PHP and MySQL. Also check your server errorlog if it has recorded anything.

Create a phpinfo file on your server to check PHP settings.



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John Haugeland Offline
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02-04-2009, 04:35 PM

There are lots of things that can cause this. In particular, it's common for sysadmins who are particularly security conscious to bury any error no matter how small by triggering a webserver fault, to prevent nooks and crannies in various applications from exposing inroads via injection attacks. You might also be missing one of the various required PHP modules, or etc.

If you open a support ticket, our support staff will help you track down the problem.


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Corvo Offline
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03-04-2009, 06:30 AM

It's allright iis logs.Got no anything.How do i can view php logs ?
I've no inform much about php.

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