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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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jwz Offline
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"I Agree" button no displaying - 28-12-2007, 09:21 PM

Hello Everyone,

Any suggestions why the "I agree" button will not display. Thank you in advance.

jwz
   
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Jamie Edwards Online
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28-12-2007, 09:21 PM

Hi jwz,

Where do you mean? During setup? If so, what product are you running?

Thanks,


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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jwz Offline
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28-12-2007, 09:30 PM

During the setup process and the EULA Screen there's no button at the bottom to click for "I Agree". Currently using supportsuite 3_11_01

Last edited by jwz; 28-12-2007 at 09:47 PM. Reason: extra comments.
   
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Jamie Edwards Online
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28-12-2007, 10:24 PM

Hi jwz,

Please can you submit a support ticket? I cannot duplicate this here in the current stable build.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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alpacaman Offline
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"I Agree" Button not displaying on Kayako End User License Agreement page - 15-02-2008, 05:57 PM

Hi,

Im having the same problem with the setup of eSupport on my Windows 2003 Server.

Im running PHP 5.2.5 with MySQL 5.0.45 and Apache 2.2.6, bundled through WAMP5.

The issue occurs when I try to accept the Kayako EULA, it doesnt show me the I Agree button at the bottom of the page as per the instruction manual.

Any help to get past this problem would be appreciated ,

Thanks,
alpacaman
   
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supportskins Offline
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15-02-2008, 06:58 PM

Create a support ticket from the Kayako Members Area as Jamie suggested in his previous post.



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