Install 3.20.02 stops

Dynadata · **Install 3.20.02 stops -** 20-03-2008, 10:20 AM

By upgrading to the new version it crashed. See the following screenshot:
http://img297.imageshack.us/img297/2933/upgradeerrorts5.jpg

There is now "Next" button anywhere. I did not do anything. I just waited till it was finished.
What to do now?

craigbrass · 20-03-2008, 10:34 AM

Try reuploading all files (making sure in binary mode) and run it again.

Dynadata · 20-03-2008, 10:51 AM

Problem is solved now. The reason why it stops got something to do with the config.php file I think.
I followed the manual and saw the following on page 41:

Quote:

When uploading the new files, take care not to overwrite the existing /config/config.php file; otherwise you will lose your database connection settings and the system will not function.

So I replaced all folders from version 3.11.01 with the new folders from version 3.20.02 exept the config.php file.
The second try I replaced also the config.php file and changed the values in it to the proper values.
This seems to solved my problem.

craigbrass · 20-03-2008, 11:16 AM

Ah, glad to know the problem is resolved and thanks for sharing with the community how you solved it.

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Dynadata Offline Member Posts: 171 Join Date: Feb 2008 Location: Netherlands	Install 3.20.02 stops - 20-03-2008, 10:20 AM By upgrading to the new version it crashed. See the following screenshot: http://img297.imageshack.us/img297/2933/upgradeerrorts5.jpg There is now "Next" button anywhere. I did not do anything. I just waited till it was finished. What to do now?

craigbrass Offline Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK	20-03-2008, 10:34 AM Try reuploading all files (making sure in binary mode) and run it again. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK	20-03-2008, 11:16 AM Ah, glad to know the problem is resolved and thanks for sharing with the community how you solved it. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger