Installation wows

mintminty59 · **Installation wows -** 17-06-2008, 02:31 PM

I am currently on step 9 of the support suite installation.

I am browsing to mydomain.com/support/setup/ in order to continue and I get the following error

Fatal error: Unable to read 58492 bytes in /home/users/*****/html/abso*****.com/support/includes/functions.php on line 0

How to get around this problem.

craigbrass · 17-06-2008, 02:33 PM

This error means you have uploaded the files in ASCII. Please reupload all files in Binary.

mintminty59 · 03:15 PM

I did exactly what you said , re uploaded it (took a decade) and exactly the same error

Dont worry I was being a fish , I didnt put www infront

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mintminty59 Offline New Member Posts: 2 Join Date: Jun 2008	Installation wows - 17-06-2008, 02:31 PM I am currently on step 9 of the support suite installation. I am browsing to mydomain.com/support/setup/ in order to continue and I get the following error Fatal error: Unable to read 58492 bytes in /home/users/*/html/abso*.com/support/includes/functions.php on line 0 How to get around this problem.

craigbrass Offline Senior Member Posts: 5,765 Join Date: Jun 2005 Location: Cumbria, UK	17-06-2008, 02:33 PM This error means you have uploaded the files in ASCII. Please reupload all files in Binary. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

mintminty59 Offline New Member Posts: 2 Join Date: Jun 2008	17-06-2008, 03:09 PM I did exactly what you said , re uploaded it (took a decade) and exactly the same error Dont worry I was being a fish , I didnt put www infront Last edited by mintminty59; 17-06-2008 at 03:15 PM.