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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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ph0rse Offline
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LoginShare AD/LDAP - 28-06-2007, 04:00 PM

Does the AD/LDAP module support any LDAP enabled directories or just AD?
   
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craigbrass Online
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28-06-2007, 04:41 PM

I think it is just Active Directory as it says "Active Directory (LDAP)" on the site.


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ph0rse Offline
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28-06-2007, 04:45 PM

I really hope that isn't the case. If it is though, they should really stop using the two words interchangeably.

Like on the site it says "LoginShare (LDAP, ModernBill, vBulletin etc. Integration)"

Then right below it says what you mentioned.
   
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craigbrass Online
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28-06-2007, 04:57 PM

Hmm, Jamie (Comms Manager) should be able to clear this up.

I agree with you though, if it doesn't support all LDAP and only Active Directory, it should be marketed only as Active Directory.


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ph0rse Offline
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29-06-2007, 03:03 PM

How do I contact Jamie? Should I just fill out a ticket?

Thanks for all of your help btw!
   
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craigbrass Online
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29-06-2007, 03:29 PM

You can just fill in a ticket, yes. Either that or use the live help.

I would of hoped Jamie would of spotted this ticket tho for a quick answer hence saying what I said above.


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