Kayako logo
Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
markoshust Offline
New Member
 
Posts: 10
Join Date: Jan 2008
mail parser not working - 17-06-2008, 08:07 PM

the mail parser stopped working as soon as i relocated the physical path of the support files on the server. (ex. /var/www/support to /var/www/support.domain.com). all of the public domain info is the same.

is there anything i have to update besides /config/config.php?
   
Reply With Quote
  (#2) Old
markoshust Offline
New Member
 
Posts: 10
Join Date: Jan 2008
17-06-2008, 08:13 PM

this readup fixed me.. parser debug

there was a lock file there
   
Reply With Quote
Reply

Tags
parser

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Blank line in scheduled task log and mail parser not working hms7777 SupportSuite, eSupport and LiveResponse 9 19-12-2007 10:41 AM
Mail Parser Not Working wholesalerwholesaler SupportSuite, eSupport and LiveResponse 1 16-01-2007 05:56 AM
POP3 Mail Parser not working - help ? webheads SupportSuite, eSupport and LiveResponse 12 13-07-2006 10:29 PM
mail parser not working netjunkie SupportSuite, eSupport and LiveResponse 8 14-06-2006 11:37 AM
Just set-up and Mail Parser isn't working MoleEnd SupportSuite, eSupport and LiveResponse 4 17-05-2006 03:05 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47