mCrypt Not Loaded

jonathanbloom · **mCrypt Not Loaded -** 14-08-2008, 02:19 PM

mCrypt is not loaded on my host and I can't figure out how to get it installed. Why did Kayako have to require mCrypt? I'm now in the process of figuring out how to get mCrypt to work right.

craigbrass · 14-08-2008, 02:29 PM

I *think* from version 5 onwards it was something installed by default.

jonathanbloom · 14-08-2008, 02:37 PM

My host just told me they will not install mCrypt. I have to do it myself.

Installing PHP5 - DreamHost

These are the instructions they give me and if I do them they do not support custom software installations.

jonathanbloom · 14-08-2008, 05:07 PM

Trying to follow the instructions, but am getting problems. Do you know of a better way to install php5?

Casey Rousseau · 05:20 PM

I can't help much with the php install, but I would suggest that you might want to put Kayako on a separate subdomain (I happen to know DH will give those to you freely) if you're concerned about them supporting other software on your site.

jonathanbloom · 14-08-2008, 08:14 PM

I just got mCrypt installed and everything is back to normal.

craigbrass · 15-08-2008, 11:29 AM

Glad to know the issue is resolved.

zeki · 03-09-2008, 01:33 AM

mind sharing how you installed mcrypt? i can't seem to figure it out.

supportskins · 03-09-2008, 06:42 AM

Quote:

mind sharing how you installed mcrypt? i can't seem to figure it out.

I think his host installed it for him on the server he is hosted on. Which server are you hosted on - Windows/UNIX? Also do you have Administrator/root access to the server?

***John Haugeland*** · 03-09-2008, 08:03 PM

Full instructions on installing mcrypt are here: PHP: Mcrypt - Manual

Generally speaking, on windows you uncomment the line in php.ini that refers to mcrypt.dll, and on unix, you do a package install (something like yum install php-mcrypt, or apt-get or ports or whatever's appropriate on your machine.)

It's really generally quite straightforward.

Remc0 · 05-09-2008, 07:59 PM

Just put php_mcrypt.dll in your ext folder.
And do:
On Windows installations, for the dynamic extension (extension=php_mcrypt.dll) to load properly, you must copy libmcrypt.dll from your PHP root folder (e.g. C:\PHP) to the following location:

C:\WINDOWS\system32

With this done, the dynamic extension will load up just fine

jonathanbloom · 05-09-2008, 10:42 PM

Quote:

Originally Posted by zeki

mind sharing how you installed mcrypt? i can't seem to figure it out.

My host had instructions on accessing the shell and compiling and installing a version of PHP with mCrypt loaded. I posted the url for the instructions in a post above.

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jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	mCrypt Not Loaded - 14-08-2008, 02:19 PM mCrypt is not loaded on my host and I can't figure out how to get it installed. Why did Kayako have to require mCrypt? I'm now in the process of figuring out how to get mCrypt to work right.

craigbrass Offline Senior Member Posts: 5,766 Join Date: Jun 2005 Location: Cumbria, UK	14-08-2008, 02:29 PM I think from version 5 onwards it was something installed by default. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	14-08-2008, 02:37 PM My host just told me they will not install mCrypt. I have to do it myself. Installing PHP5 - DreamHost These are the instructions they give me and if I do them they do not support custom software installations.

jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	14-08-2008, 05:07 PM Trying to follow the instructions, but am getting problems. Do you know of a better way to install php5?

Casey Rousseau Offline Member Posts: 180 Join Date: Aug 2008 Location: Connecticut, USA	14-08-2008, 05:20 PM I can't help much with the php install, but I would suggest that you might want to put Kayako on a separate subdomain (I happen to know DH will give those to you freely) if you're concerned about them supporting other software on your site. Casey Rousseau Prophesy Transportation Solutions, Inc. Last edited by Casey Rousseau; 14-08-2008 at 05:20 PM. Reason: (explanation)

jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	14-08-2008, 08:14 PM I just got mCrypt installed and everything is back to normal.

craigbrass Offline Senior Member Posts: 5,766 Join Date: Jun 2005 Location: Cumbria, UK	15-08-2008, 11:29 AM Glad to know the issue is resolved. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

zeki Offline New Member Posts: 14 Join Date: Oct 2007	03-09-2008, 01:33 AM mind sharing how you installed mcrypt? i can't seem to figure it out.

Remc0 Offline New Member Posts: 5 Join Date: Jul 2008	05-09-2008, 07:59 PM Just put php_mcrypt.dll in your ext folder. And do: On Windows installations, for the dynamic extension (extension=php_mcrypt.dll) to load properly, you must copy libmcrypt.dll from your PHP root folder (e.g. C:\PHP) to the following location: C:\WINDOWS\system32 With this done, the dynamic extension will load up just fine