PHP5 compatibility

itm_soup · **PHP5 compatibility -** 18-08-2008, 07:50 AM

Hello everyone.

I was wondering which eSupport version first supported php5.

I do realize that 3.20.03 is the first version that requires php5
(Change to minimum server requirements: PHP 5.1.0 is now required).

I haven't been able to find the response by searching the forum, so would appreciate any help. Thanks.

craigbrass · 18-08-2008, 10:12 AM

As far as I am aware, all of V3 supports PHP5.

supportskins · 18-08-2008, 11:37 AM

Kayako v3 does support PHP5. Our clients use older versions of Kayako on PHP5 without any issues.

itm_soup · **Thanks -** 19-08-2008, 01:48 AM

Thanks for your responses. I will check it out.

supportskins · 19-08-2008, 10:55 AM

No problem. Feel free to bump this thread if you come across any issues.

craigbrass · 19-08-2008, 10:59 AM

Out of interest, can I ask why you wish to use an older version?

***John Haugeland*** · **Out of date is bad, m'kay -** 19-08-2008, 07:53 PM

It is important to keep up to date, as several important security holes have been closed in recent versions.

itm_soup: you do not want to run out of date SupportSuite.

SupportSkins: we would appreciate it if you would consider advising your clients of the importance of upgrade.

craigbrass · 19-08-2008, 07:55 PM

Quote:

we would appreciate it if you would consider advising your clients of the importance of upgrade.

I imagine many of them don't want to as Hiren has created them custom skins and it costs to have these upgraded between versions.

supportskins · 19-08-2008, 08:29 PM

Quote:

We would appreciate it if you would consider advising your clients of the importance of upgrade.

We would however not everyone prefers to upgrade out of choice nor do all our clients approach us for any such advice.

Quote:

I imagine many of them don't want to as Hiren has created them custom skins and it costs to have these upgraded between versions

We provide free update for customed skins for 90 days from the date of purchase after which they can get further updates by paying a nominal fee so I do not presume this would be the reason.

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itm_soup Offline New Member Posts: 2 Join Date: Aug 2008	PHP5 compatibility - 18-08-2008, 07:50 AM Hello everyone. I was wondering which eSupport version first supported php5. I do realize that 3.20.03 is the first version that requires php5 (Change to minimum server requirements: PHP 5.1.0 is now required). I haven't been able to find the response by searching the forum, so would appreciate any help. Thanks.

craigbrass Offline Senior Member Posts: 5,768 Join Date: Jun 2005 Location: Cumbria, UK	18-08-2008, 10:12 AM As far as I am aware, all of V3 supports PHP5. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

supportskins Offline Senior Member Posts: 3,865 Join Date: Aug 2006 Location: Mumbai, India	18-08-2008, 11:37 AM Kayako v3 does support PHP5. Our clients use older versions of Kayako on PHP5 without any issues. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

itm_soup Offline New Member Posts: 2 Join Date: Aug 2008	Thanks - 19-08-2008, 01:48 AM Thanks for your responses. I will check it out.

supportskins Offline Senior Member Posts: 3,865 Join Date: Aug 2006 Location: Mumbai, India	19-08-2008, 10:55 AM No problem. Feel free to bump this thread if you come across any issues. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,768 Join Date: Jun 2005 Location: Cumbria, UK	19-08-2008, 10:59 AM Out of interest, can I ask why you wish to use an older version? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger