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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 3 Join Date: Mar 2008 |  please I want help -
05-03-2008, 12:16 AM
Hello, I have problem with my SupportSuite message error Fatal error: Unable to read 14793 bytes in /home/saudtcom/public_html/support/swift.php on line 0  URL my SupportSuite http://support.awalhosting.com I am waiting Thank you |
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(#2)
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| New Member Posts: 3 Join Date: Mar 2008 |
05-03-2008, 12:37 AM
now problem is this messag ERROR: Domain does not match license key file domain (support.awalhosting.com), please change the product path to match the domain under Admin CP > Settings > General Settings This Product will not work properly unless untill that value is changed. Warning: Cannot modify header information - headers already sent by (output started at /home/saudtcom/public_html/support/swift.php:273) in /home/saudtcom/public_html/support/includes/functions.php on line 1614 I am waiting |
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(#3)
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| Senior Member  Posts: 3,681 Join Date: Aug 2006 Location: Mumbai, India |
05-03-2008, 06:41 AM
Contact Kayako Support from your Members Area profile at http://members.kayako.net/. They will assist you in fixing this issue. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#4)
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| Member Posts: 51 Join Date: Feb 2008 |
05-03-2008, 08:03 AM
Quote:
Pascal | |
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(#5)
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| Senior Member Posts: 3,681 Join Date: Aug 2006 Location: Mumbai, India |
05-03-2008, 11:41 AM
Not really. The error is due to the license key mismatch. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#6)
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| Operations Manager  Posts: 5,256 Join Date: Jan 2006 Location: United Kingdom |
05-03-2008, 11:53 AM
Pascal was responding to the first problem reported, and his advice is correct as far as that goes -------------------------------------------------------------------
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(#7)
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| Senior Member Posts: 3,681 Join Date: Aug 2006 Location: Mumbai, India |
05-03-2008, 01:31 PM
No, the error will disappear once the license key error is fixed. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#8)
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| New Member Posts: 3 Join Date: Mar 2008 |
05-03-2008, 01:50 PM
Thank you for all problem was in the key now it's fine  |
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(#9)
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| Senior Member Posts: 3,681 Join Date: Aug 2006 Location: Mumbai, India |
05-03-2008, 02:33 PM
Good to know the issue is resolved. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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