Problem with the ProductURL

[mrobin]

Good afternoon,

I have a small problem with my eSupport.

During the installation, I put "support.praxedo.com" in the inuput text for the Product URL. Now, all pages crashed or have smalls bugs, like no css are loaded.

Where can I modify this? Have I to re-install Kayako?
It lacks just one /

Thank you!
Mathieu ROBIN
Praxedo

[Dynadata]

Try the following:

- Start the MySQL command line tool and enter the MySQL password.
- Enter use db_name; (db_name should be the name of the kayako database)
- Enter update swsettings set data = 'http://support.praxedo.com/' where vkey='general_producturl';
- Clear the cache of your browser.
- Enter the following URL into your browser: http://support.praxedo.com/staff/ind...a=rebuildcache

Make sure you've replaced the URL in the steps above with the correct URL.

[mrobin]

It's all good!


Thanks a lot!
Have a good day!