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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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Cynthia Offline
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Join Date: Nov 2005
Problems after upgrade to 3.00.9 - 12-07-2006, 08:13 PM

Hello,

Wondering if anybody can help with this error message we are getting after upgrading to 3.00.90 from 3.00.80. It's not the first time we've upgraded...usually no issues.

This time, most of the upgrade seems ok, but when we try to log in to the admin or staff area, we get the following message:

Fatal error: Unable to execute core in supportsuite/includes/functions.php on line 850

Any ideas?

Many thanks,

Cynthia W
   
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