Question mark characters in knowledge base after upgrading

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Join Date: Aug 2003

Question mark characters in knowledge base after upgrading - 02-04-2006, 10:26 AM

Hi

We recently upgraded from version 2.3.5 to version 3.00.32 and imported the existing data into the new version.

One problem we have noticed is that our Knowledge Base articles have question mark characters appearing in some places where there are spaces in the code. Looking in the database, it seems as though some spaces are being rendered as an "?" on-screen.

MySQL is using the latin1 charset and the latin1_swedish_ci collation. eSupport was tried using the UTF-8 and ISO-8859-1 charsets.

The fix for us was to replace the problem space characters with either a   character or one of the space characters that is ok.

Graham

Last edited by graywall; 02-04-2006 at 10:39 AM.

Tags

base, characters, knowledge, mark, upgrading

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