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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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dmtnet Offline
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Recent Upgrade issue with pop3functions.php - 17-05-2006, 10:05 AM

I recently did an upgrade to supportsuite and I noticed pop3functions.php is no longer in the admin directory, I do my ticket retrieval via POP3 and I've even scheduled/turned on the pop3 function in the scheduled tasks without any results. Am I missing something?

Thanks ahead of time.
   
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Neil-UKWSD Offline
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17-05-2006, 10:55 AM

Hi,

You need to update your cron to run: /cron/index.php?_t=parser


Neil Wood | UK Web.Solutions Direct Ltd

UK cPanel/WHM hosting accounts
http://ukwebsolutionsdirect.co.uk
   
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