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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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pisonic Offline
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Question Server setup for Kayako - 20-02-2008, 08:23 AM

hi,

just bought the support suite. what is the best practice for the server hosting the software? e.g. partition space?

we would be running on a linux platform.
   
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Jamie Edwards Offline
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20-02-2008, 10:36 AM

Hi pisonic,

You shouldn't really need to configure partitions just to host the SupportSuite files. A simple LAMP (Linux, Apache, MySQL and PHP) web server will do the trick, with the SupportSuite files somewhere in the publicly accessible WWW folder.

Most people tend to place them in a directory, such as /support/ or /help/ and so on.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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