Stange Error

jibo · **Stange Error -** 04-06-2008, 09:32 AM

I get since today the following error when i want to open the staff panel

i transfered the system to a new domain. I rebuilded the cache.

Warning: Invalid argument supplied for foreach() in /home/pvgroup/domains/domain/public_html/support/modules/tickets/functions_ticketsui.php on line 257

supportskins · 04-06-2008, 09:53 AM

Make sure the staff user using which you are accessing the Staff CP is assigned to atleast 1 department or the department to which the ticket exist.

jibo · 04-06-2008, 09:59 AM

Yes, i checked that, i log in as Administrator wich belongs to the admin group, the admin group is assigned to all departments.
The problems still exists

supportskins · 04-06-2008, 10:40 AM

Wierd, in that case I suggest you create a support ticket with Kayako from Kayako Members Area

jibo · 04-06-2008, 11:36 AM

support found the solution for me:

They updated my statusus once again and the problem was away.

I think i was because i have a status called : "Geëscaleerd", witch was imported as Ge�scaleerd.

I hope this helps everyone who have the same problem after transfering a domain.

supportskins · 04-06-2008, 12:33 PM

Thanks for sharing the fix

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jibo Offline Member Posts: 33 Join Date: Dec 2007 Location: Vianen - The Netherlands	Stange Error - 04-06-2008, 09:32 AM I get since today the following error when i want to open the staff panel i transfered the system to a new domain. I rebuilded the cache. Warning: Invalid argument supplied for foreach() in /home/pvgroup/domains/domain/public_html/support/modules/tickets/functions_ticketsui.php on line 257

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	04-06-2008, 09:53 AM Make sure the staff user using which you are accessing the Staff CP is assigned to atleast 1 department or the department to which the ticket exist. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jibo Offline Member Posts: 33 Join Date: Dec 2007 Location: Vianen - The Netherlands	04-06-2008, 09:59 AM Yes, i checked that, i log in as Administrator wich belongs to the admin group, the admin group is assigned to all departments. The problems still exists

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	04-06-2008, 10:40 AM Wierd, in that case I suggest you create a support ticket with Kayako from Kayako Members Area Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jibo Offline Member Posts: 33 Join Date: Dec 2007 Location: Vianen - The Netherlands	04-06-2008, 11:36 AM support found the solution for me: They updated my statusus once again and the problem was away. I think i was because i have a status called : "Geëscaleerd", witch was imported as Ge�scaleerd. I hope this helps everyone who have the same problem after transfering a domain.

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	04-06-2008, 12:33 PM Thanks for sharing the fix Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/