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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 5 Join Date: Mar 2006 | Trouble installing SupportSuite -
22-03-2006, 09:13 PM
Hi, Iam new and having a problem. I installed the files onto my server, setted the database and tried to setup.php but then I receive the following error Fatal error: Unable to read 17836 bytes in /www/htdocs/w0065849/support/includes/SmartyLight/class.template.php on line 0 What could that mean??? Help help? Thanks |
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(#2)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK |
01-04-2006, 04:08 PM
Due to it being 10 days ago, you have most likely fixed this but for anybody else who comes to this thread, you would need to upload the file again in binary mode rather than ASCII as it is an encrypted file. Icon Headquarters - Its Elixir - Web2Messenger |
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