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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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idealogic Offline
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Join Date: Dec 2005
Upgrade to 3.00.90 Problems - 04-07-2006, 06:00 PM

I've just upgraded from 3.00.32 to 3.00.90 and followed the instructions to modify then upgrade.

Everything seemed to go to plan until I went into the system to check the data and I can't see any tickets.

All my departments are still in place and I can see the tickets in the Database in swtickets and swticketposts, but they dont show in esupport!!!

Help!!

Gareth
   
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