Upgrade with different language

allcam · **Upgrade with different language -** 21-05-2008, 02:07 PM

hello

i use a different language with kayako support suit...what i have to care when i do a update??

delete the different language before??

craigbrass · 21-05-2008, 02:13 PM

The steps I recommend are :-
1. Export the custom language using Admin CP -> Languages -> Import / Export.
2. Upgrade the software remembering to run the /setup/ -> Upgrade tool.
3. Delete the custom language using the Manage Languages section.
4. Go to the Language Packs forum and check to see if a language pack exists for the version you are upgrading to. If it does, download and Import it using Import / Export again. If one doesn't, follow the instructions at Language Pack Update Tool to update the language pack.

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allcam Offline Member Posts: 35 Join Date: Jun 2007	Upgrade with different language - 21-05-2008, 02:07 PM hello i use a different language with kayako support suit...what i have to care when i do a update?? delete the different language before??