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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 5 Join Date: Oct 2005 | Upgrade errors? -
15-07-2006, 02:51 AM
I was following the upgrade steps in the manual but got the following when trying to use the upgrade screen and anything else, admin, staff, main helpdesk.. Fatal error: Unable to read 54687 bytes in /home/USERDIR/public_html/support/includes/functions.php on line 0 Any idea whats wrong? |
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(#2)
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| New Member Posts: 5 Join Date: Oct 2005 |
15-07-2006, 02:56 AM
Transfer was set on auto for bin/ascii. I've adjusted it to binary and re-uploading now. I'll see if it works... |
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(#3)
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| New Member Posts: 5 Join Date: Oct 2005 |
15-07-2006, 03:37 AM
Working good now, sorry! |
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(#4)
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| Community Moderator  Posts: 886 Join Date: May 2005 Location: Henderson, Nevada |
15-07-2006, 02:55 PM
thanks for explaining what you did to fix the problem so others can benifit from your mistake. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important Posting & You |
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