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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 11 Join Date: Apr 2005 |  Upgrade path 2.3.1 to 3.00.32.stable -
08-04-2006, 09:19 PM
He he  Just need to confirm: What is/would be the simpliest upgrade path for my actual esupport 2.3.1 setup? Feel like a bit in the dust...  Sorry... |
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(#2)
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| Member  Posts: 868 Join Date: Jun 2003 Location: United Kingdom |
08-04-2006, 10:24 PM
Hi, You will fist need to upgrade 2.3.1 to the last v3 build 2.3.5 before being able to import the data into v3. You then need to install a fresh copy of v3 in it's own database, after running the installer return to the main setup page and run the ImpEX option to import the v2 data over to v3. UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk |
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(#3)
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| New Member Posts: 11 Join Date: Apr 2005 |
08-04-2006, 10:45 PM
Thank you Neil  I'll try to find V2 2.3.5 files... I'll check in the Members area... Cheers, |
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(#4)
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| New Member Posts: 11 Join Date: Apr 2005 |
08-04-2006, 10:46 PM
Found it. All should be fine... Cheers, |
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(#5)
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| Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom |
08-04-2006, 10:47 PM
Hi, They should be under the v2 tab in the members area. UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk |
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| path, stable, upgrade |
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