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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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Howard007 Offline
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Upgrading from 3.00.32 to latest - 01-02-2007, 02:25 AM

Can someone please advise how the best way to upgrade from 3.00.32 to supportsuite.3.04.10.stable.zendopen.tar.gz ?

I see that the latest version has an upgrade folder with different versions. Do I have to select each version or I just select the latest one I see?

Do I have to do anything else?

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Digital Mayhem Offline
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01-02-2007, 02:50 AM

none of the above

you just go too

http://www.yourdomain.com/support/setup/ click on upgrade and then enter your admin cp username and password and it will automaticly upgrade you...


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supportskins Offline
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01-02-2007, 09:03 AM

For step by step guide refer to the manual which you can find at http://manual.kayako.net/



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