Upgrading questions - Kayako Community Forums

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Join Date: Mar 2006

Upgrading questions - 27-09-2006, 02:58 PM

I've read the manual (but seems not cover specifically the upgrade option).
I've to upload to my public on line esupport folder ALL the upload folder of the new version ? In this way the old file will be overwritten.
And after the upload i've to run setup ?
Or i need to put the new upload folder in a different directory of my site and then only run setup ?
I use filezilla. How to upload files in bin mode ?
thanks

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