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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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Utpal Shah Offline
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Want total Installtion Guide - 12-06-2008, 01:59 PM

I want to install support suit owned on local machine win 2003 / win XP

I have tried with xampp 1.6.6a

and also tried many times zend optimizer.3.3.0
but always I got error Zend Optimizer not installed
I have also tried and chaged value from 0 to 1 in Php.ini
I am not sure where to put or how to upload uplode folder files to see at http://localhost/support or else

Can any body help me out to solve this probelmb ?????
   
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Andrew Scott Offline
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12-06-2008, 02:04 PM

Please can you attach to your message your php.ini configuration. I think there could be a problem with loading modules.

Andrew, Holbi.


Andrew Scott
kayako]at[holbi.co.uk
Kayako Development Manager
Holbi Kayako development

   
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supportskins Offline
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12-06-2008, 04:46 PM

Make sure you are not running multiple instances of PHP as well



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