"Couldn't open stream" When Using POP3 Fetch

[tparikka]

When fetching via POP3, I get the following error:

Warning: imap_open() [function.imap-open]: Couldn't open stream {zp.rhinosoft.com:1100/pop3/notls}INBOX in D:\Inetpub\Helpdesk\modules\parser\cron_parser.php on line 107
array(1) { [0]=> string(26) "Can't login to this server" } Total Messages
Rejected Messages:
Accepted Messages:

What's interesting is that when I check my Task Log, it shows that the POP3/IMAP fetch is performed successfully. I can check the same email account using the same settings in Outlook Express without any trouble. Also, I'm not using IMAP in any of my mail queues, so I'm not sure why the function imap_open() is being called. Anyone have insight on this?

Thanks!

[Salaria]

Hi tparikka,

imap_open() [function.imap-open]: Couldn't open stream {zp.rhinosoft.com:1100/pop3/notls}

Are you sure you are using "1100" port for your pop3 server? POP3 default port is 110. Please make sure about POP3 port.

imai_open function is used for POP3 as well as IMAP fetching in php, so there is no issue with that.

ref: PHP: imap_open - Manual

Regards,
Mahesh Salaria

[tparikka]

Hi Salaria,

Thank you for the reply! Yes, port 1100 is the port I need to use - I run a challenge/response spam filter called Zaep which runs its POP3 proxy on that port. As mentioned before I can connect to zp.rhinosoft.com:1100 with Outlook Express without any trouble. Also, thank you for the clarification about the imap function.

[Salaria]

Oh! fine.

Its better to contact Kayako Services team with your FTP access to trace the exact issue.

Some times secured servers require TLS (Transport Layer Security) for authentication of other ports. Kayako Services team can made code modifications to switch to TLS instead of using "notls" while opening imap connection.

You can also find the code below in "modules/parser/cron_parser.php" to remove "/notls" and try fetching again:

$mbox = imap_open("{". $dbCore->Record4["host"].":".$dbCore->Record4["port"] ."/". $fetchtype ."/notls}INBOX", $dbCore->Record4["username"], $dbCore->Record4["userpassword"]);

Regards,
Mahesh Salaria