email parser issue

xmoe · **email parser issue -** 07-03-2008, 12:39 PM

Hello Guys,
I've Registration Required is On to create ticket on my system and i've configured parser mails from my support email .. it was working fine before i set Registration Required How to fix it after Registration Required Is on ?
Any ideas ?

supportskins · 07-03-2008, 12:56 PM

You need to set in the Email Parser Queue settings:
Admin CP > Mail Parser > Manage Email Queues > email@domain.com > Settings

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xmoe Offline New Member Posts: 1 Join Date: May 2007	email parser issue - 07-03-2008, 12:39 PM Hello Guys, I've Registration Required is On to create ticket on my system and i've configured parser mails from my support email .. it was working fine before i set Registration Required How to fix it after Registration Required Is on ? Any ideas ?

supportskins Offline Senior Member Posts: 3,529 Join Date: Aug 2006 Location: Mumbai, India	07-03-2008, 12:56 PM You need to set in the Email Parser Queue settings: Admin CP > Mail Parser > Manage Email Queues > email@domain.com > Settings Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/