email parser not working

[ricky05]

i have been trying for 5 days to get it to work and nothing is working. email is setup with google apps, and my webhost has cpanel where i setup cron jobs. i put the settings into mail parser as follows:

POP3 SSL;pop.gmail.com;port: 995
support@mydomain.com
password

i also put 2 cron jobs into cpanel but idk if that did anything

any help from the community would be appreciated!

EDIT: i also tried google's IMAP settings and still nothing comes into the tickets

[Jamie Edwards]

As I said in your previous thread, you are using a pirated version of Kayako software. Until you purchase a license, please stop using Kayako software and do not come here for support,

using gmail/google apps problem

Originally Posted by Jamie Edwards

You do not appear to have a license for "gurucrewlv.com". I am glad that you are interested in our software, but please purchase a license if you wish to use it. If you need help with purchasing, feel free to contact us: sales@kayako.com

http://www.gurucrewlv.com/support/

gurucrewlv.com

Guru Crew
info@gurucrewlv.com
1-702-516-2461