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E-mail Piping Issues E-mail piping issues and related configuration questions are posted here,
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| Member Posts: 58 Join Date: Aug 2003 | Email piping -
24-11-2005, 02:40 PM
Hello, I guess this is a very silly question but ... How does that email parsing thing work? I mean... do I have to create one email account for EACH department in order for customers to be able to respond to their tickets just by replying to the email that is been sent by the helpdesk? |
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