Email piping, Webmail reply issue

[Adz07]

Hi,

I have successfully setup email piping and it runs fine with one exception. If a customer replies using certain web mail clients the '#' in the subject get changed to '&amp#35;'. This is then recieved by the ticket system and instead of being added to the existing ticket a new one is created with something like the following subject: 'Re: [SUPPORT &amp#35;QKT-449057]: This is a test' with a new ticket id.

Can you please tell me where about in the parsing script i could possibly do a str_replace to fix this issue?