mail delivery failed for piping

[Arun]

We are having an issue with email piping. The ticket is created in help deskand the user sometimes receive the ticket created confirmation email. But the user always receive a bounced email with the following error message:


A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/*****/public_html/support/cli/index.php
generated by *****@*****.com

The following text was generated during the delivery attempt:

------ pipe to |/home/*****/public_html/support/cli/index.php
generated by *****@*****.com ------

Invalid SQL: INSERT INTO `swparserlogdata`
(a long list of such mysql commands follow that)



This is the error log from Exim:

2007-06-30 18:20:58 1I4hZ2-0000xr-9N ** |/home/*****/public_html/support/cli/index.php (*****@*****.com) <*****@*****.com> R=virtual_aliases_nostar T=virtual_address_pipe: return message generated
2007-06-30 18:20:58 1I4hZ4-0000yu-Ou <= <> R=1I4hZ2-0000xr-9N U=mailnull P=local S=6727
2007-06-30 18:20:58 1I4hZ2-0000xr-9N Completed


This is the entry in our valiases file:

*****@*****.com: |/home/*****/public_html/support/cli/index.php


Any clue please ?

[bear]

See if this thread is related:
New ticket creation problems