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feji Offline
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Posts: 23
Join Date: Jun 2009
Mail Parser on Bluehost and google apps - 26-06-2009, 08:01 AM

Good day,

i've been searching the whole net on how to configure the mail parser but i'm no lucky.

i'm using v3.50.06

i'm using google apps as my mail server. then my supportsuite is hosted on bluehost.

here's my mail parser settings:
email queue address: my-support@xxxx.com (google app)
fetch type: POP3 SSL
host: pop.gmail.com
port: 995
username: my-support@xxxx.com (google app)
password: my-support-pass


when i try the http://supportsuite-path/cron/index.php?_t=parser ;
it will return an error saying that MySQL server has gone away.

hope someone can help..thanks
   
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