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E-mail Piping Issues E-mail piping issues and related configuration questions are posted here,
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(#1)
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| New Member Posts: 1 Join Date: Aug 2008 | Multiple email replies -
05-08-2008, 11:51 AM
I work for a company and we receive support emails for problems. We do our reply tickets but are getting complaints from members of receiving multiple replies, sometimes up to 28 one after the other. One said she sat there and watched them fly into her email box. What could be the reason for this? We answer a ticket, close it and send it off. Thanks wise-owl |
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(#2)
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| Operations Manager  Posts: 5,445 Join Date: Jan 2006 Location: United Kingdom |
05-08-2008, 12:00 PM
Hi wise-owl, Please submit a support ticket and one of our technicians will investigate the problem for you; it is a very strange issue, one which will require someone to look at your configuration. -------------------------------------------------------------------
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