Piping / PHP Error?

[BillDCat]

Hello,

When I send an email to support suite as an unregistered user (I mandate they register), I will receive an email stating that I need to register but I also received the email bounced back with the following:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/support/public_html/cli/index.php
generated by support@xyz.com
(ultimately generated from support@xyz.com)

The following text was generated during the delivery attempt:

------ pipe to |/home/support/public_html/cli/index.php
generated by support@xyz.com
(ultimately generated from support@xyz.com) ------

PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429//etc/ixed/ixed.4.4.lin' - /usr/local/lib/php/extensions/no-debug-non-zts-20020429//etc/ixed/ixed.4.4.lin: cannot open shared object file: No such file or directory in Unknown on line 0

phpinfo() displays these settings:

Configuration File (php.ini) Path = /usr/local/Zend/etc/php.ini
extension_dir = /usr/local/lib/php/extensions/no-debug-non-zts-20020429

.. and /usr/local/Zend/etc/php.ini has the following (among others):

include_path = ".:/usr/lib/php:/usr/local/lib/php";
doc_root =
extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20020429"
extension=/etc/ixed/ixed.4.4.lin
zend_extension=/etc/ioncube/ioncube_loader_lin_4.4.so
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.2.2
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.2.2
zend_optimizer.version=3.2.2
zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so

Any ideas on how to fix this?

Thanks!

[alansp]

getting the samething... not sure why

[thurmma]

I just upgraded cpanel to v 11 stable and now I am getting the following errors when email is sent to our helpdesk:

**************************
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/support/public_html/support/upload/cli/index.php
generated by support@mysupportteam.com
(ultimately generated from support@investorpro.com)

The following text was generated during the delivery attempt:

------ pipe to |/home/support/public_html/support/upload/cli/index.php
generated by support@mysupportteam.com
(ultimately generated from support@investorpro.com) ------

PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429//usr/local/cpanel/3rdparty/etc/ixed/ixed.4.4.lin' - /usr/local/lib/php/extensions/no-debug-non-zts-20020429//usr/local/cpanel/3rdparty/etc/ixed/ixed.4.4.lin: cannot open shared object file: No such file or directory in Unknown on line 0

**************************

The email is still delivered to the help desk, but this error message gets sent out everytime. Teh only thing that has changed is upgrading to v 11 cpanel.

Any and all help will be greatly appreciated

[eagle1]

I am getting the same error as above.

Are there any solutions to this yet?

[craigbrass]

Submitting a ticket would be the best option I think (http://members.kayako.net -> "Get Support).

[supportskins]

From what I understand, your php is trying to load an extension which does not exist. You can want to have your host look into this issue as well.

[thurmma]

Originally Posted by eagle1

I am getting the same error as above.

Are there any solutions to this yet?

I found a line in the php.ini file that was trying to load the ixed file when it shouldn't have been.

Once I commented it out, no more errors and everything is still working great

Hope this helps. I am going to drop a note on teh cpanel forum as this was introduced after I upgraded to version 11. Everything was working just fine before that.

[rolandw]

I have a similar issue. I am piping to:

|/path/to/support/cli/index.php

as requested in the manuals - I've also tried |php -q... and ...--debug) and my postfix mail.log give me the following error:

Sep 26 14:09:25 qurugate postfix/local[4229]: 3991D91199: to=<support@quru.com>, relay=local, delay=0, status=deferred (Command died with signal 5: "php -q /Library/WebServer/Documents/support/cli/index.php". Command output: dyld: NSLinkModule() error dyld: Symbol not found: _zend_extensions Referenced from: /usr/local/Zend/lib/ZendExtensionManager.so Expected in: flat namespace )

Nothing is bounced back to the sender.

Any fixes?

[moonsoft]

I wanted to know what you found in your php.ini file that you changed.... i am not the best at editting this file, and i have several installations on this shared server that i am having this problem with!!

[ganesh.rao]

Yep... another case here.