POP3, correct settings but can not login

sverre76 · **POP3, correct settings but can not login -** 17-09-2008, 11:37 AM

Hi!

I know that I have setup my e-mail queues with correct login settings in Kayako - and everything is working fine when I check them with Thunderbird. Kayako can't login though.

Might be a PHP issue but I can't find any new entries in my php errorlog.

Any ideas?

Quote:

Connecting to 'mail.bravomedia.se' on port 110 with user name 'sales@bravomedia.se'...
One or more errors occurred when reading Queue #1.

Can't login to this server

Connecting to 'mail.croona.com' on port 110 with user name 'daniel@croona.com'...
One or more errors occurred when reading Queue #2.

Can't login to this server

Fetch completed! Total messages processed: 0. Accepted: 0 / Rejected: 0

supportskins · 17-09-2008, 12:38 PM

If you use the same settings at - mail2web.com - Pick Up Your Email then does it work?

sverre76 · 17-09-2008, 01:02 PM

yes, it is working over there

supportskins · 17-09-2008, 01:30 PM

Wierd, in that case you need to create a support ticket with Kayako Support from https://members.kayako.net/.

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supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	17-09-2008, 12:38 PM If you use the same settings at - mail2web.com - Pick Up Your Email then does it work? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/

sverre76 Offline New Member Posts: 5 Join Date: Sep 2008 Location: Falköping, Sweden	17-09-2008, 01:02 PM yes, it is working over there

supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	17-09-2008, 01:30 PM Wierd, in that case you need to create a support ticket with Kayako Support from https://members.kayako.net/. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/