set-up piping in directadmin - pls help

[dtrader]

I have been reading through the posts and trying to get my email pipe working but I seem to be very unsuccessful. I am on a unix server using directadmin. There have been very few posts on setting-up pipe in directadmin.

I'm a newbie at this so excuse any errors I make....or if I say anything stupid. I'm just trying to understand and make email pipe work. I tried using POP3 but I had to recompile (*NIX Users should recompile the PHP with the --with-imap flag) so I decided to use pipe instead.


These are the steps that I've followed so far:

1. chmod cli/index.php to 755
(i also tried 777)

2. create an email queue: address - support@mydomain.com
queue type - tickets
fetch type - pipe
and further down: department - general
ticket status - open
priority - medium

3. in directadmin, on forwarders: forwarder name - support@mydomain.com
destination email - "|/domains/mydomain.com/public_html/cli/index.php"

(my cli/index.php contains this #!/usr/local/bin/php -q so i also tried using "|/usr/local/bin/php /domains/mydomain.com/public_html/cli/index.php" )

4. when i send an email to support@mydomain.com (when using "|/domains/mydomain.com/public_html/cli/index.php") the email bounces back with this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es)
failed:

pipe to |/domains/mydomain.com/public_html/cli/index.php
generated by support@mydomain.com
local delivery failed

5. when i send an email to support@mydomain.com (when using "|/usr/local/bin/php /domains/mydomain.com/public_html/cli/index.php") the email bounces back with this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es)
failed:

pipe to |/usr/local/bin/php
/domains/mydomain.com/public_html/cli/index.php
generated by support@mydomain.com
local delivery failed

The following text was generated during the delivery attempt:

------ pipe to |/usr/local/bin/php
/domains/mydomain.com/public_html/cli/index.php
generated by support@mydomain.com ------

Could not open input file:
/domains/mydomain.com/public_html/cli/index.php

What am i missing out? Do i have to configure something else?

I read somewhere about changing something in the cli/index.php file - do i have to change #!/usr/local/bin/php -q to some other location? my php.ini file is in /usr/local/lib (tho i tried this already and i still didnt get any tickets).

Please help and guide me, anyone?

[Matthew]

Originally Posted by dtrader

I have been reading through the posts and trying to get my email pipe working but I seem to be very unsuccessful. I am on a unix server using directadmin. There have been very few posts on setting-up pipe in directadmin.

I'm a newbie at this so excuse any errors I make....or if I say anything stupid. I'm just trying to understand and make email pipe work. I tried using POP3 but I had to recompile (*NIX Users should recompile the PHP with the --with-imap flag) so I decided to use pipe instead.

I believe you need PHP-IMAP no matter whether you are piping or using POP. I am also on a DirectAdmin system, and discovered that my hosting provider did not (for some strange reason) have PHP-IMAP. You need to get that set up first. In the meantime, you're stuck with the web system.

[supportskins]

I do not believe you need PHP compiled with IMAP if you are setting email piping. You need to make sure:

1) File permissions are set correctly
2) Piping path is set correctly
3) PHP path is set correctly in /cli/index.php - you can check this by SSHing to your server and running the command:

whereis php

HTH

[dtrader]

IT WORKED!!!!! I was finally able to receive a ticket after sending an email to support@mydomain.com. I didn't have to compile PHP with IMAP.

I had my piping path wrong. THAT WAS ALL!!!! All the grief my boss gave me and it was that simple.

Thank you!!!!!!

[bear]

Congratulations.
For future reference, the error mentioned that.

Could not open input file:
/domains/mydomain.com/public_html/cli/index.php

[supportskins]

Good to know the issue is resolved