| Staff From address for replies via email -
30-07-2007, 10:51 AM
If a staff member replies in the Web interface, the email to the client goes out with from address looking like "Andrew Rogers<support@mydomain.com>" which is great.
If a staff member replies via email, the email to the client (in my setup) looks like "General<support@mydomain.com>" which is not so great.
Is this normal or is there a way that replies from staff submitted via email go out to the client with the staff member's name in the From address?
Thanks
Andrew
Last edited by arogers@schoolp; 30-07-2007 at 11:51 AM.
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