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(#1)
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(#2)
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| Senior Member Posts: 6,753 Join Date: Jun 2005 Location: Cumbria, UK |
20-03-2008, 10:34 AM
Set up a cron job every 5 minutes so that it is near-instant.
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#4)
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| Senior Member Posts: 6,753 Join Date: Jun 2005 Location: Cumbria, UK |
20-03-2008, 11:17 AM
It only works on login unless you setup a cron job. You could use remote cron: hosted cron server, free, automated crontab job scheduler. to run /cron/index.php every so often.
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#6)
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| Senior Member Posts: 6,753 Join Date: Jun 2005 Location: Cumbria, UK |
01-04-2008, 09:10 AM
You can only pipe email if your server control panel gives you the ability to do it or if the techs can do it for you when on shared hosting. If they will, simply follow the manual (Redirecting) to set it up. The path needs to be the full path (like /home/user/public_html/helpdesk...)
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#7)
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| Member Posts: 1,283 Join Date: Apr 2007 Location: Toronto Canada |
01-04-2008, 11:53 AM
I would just setup your home/work pc to run http://mysupportdesk.com/cron/index.php?_t=parser every 5 minutes. That will parse your mails.
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LinkBack to this Thread: http://forums.kayako.com/f86/web-hosting-email-piping-16140/ | ||||
| Posted By | For | Type | Date | |
| Webhosting - Information about Webhosting » Web hosting & email piping | This thread | Pingback | 20-03-2008 02:06 AM | |
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