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Wont Implement / Already Implemented Feature requests that will not be implemented by developers.
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(#1)
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| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | Add an "edit" icon to the custom fields area of tickets -
31-05-2007, 07:58 PM
eSupport has a "delete" icon for custom fields in tickets (which I think either shouldn't be there or should provide a "are you sure you want to do this" warning, but that's a different ticket) Can we get an icon right on the custom fields area to allow editing (instead of hitting the edit tab) It would make more sense to me to hit an icon right on the area, rather than going to the edit tab (which is still a good thing to have) Regards, Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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(#2)
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| New Member Posts: 17 Join Date: May 2008 Location: Virginia, USA | 
01-07-2008, 09:00 PM
Hi richm, Did anyone get back to you on this? I need to hide that "delete" icon there in order to avoid any accident  Or "Are you sure?" message like you mentioned.Thanks, ysert |
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