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Wont Implement / Already Implemented Feature requests that will not be implemented by developers.
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(#1)
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| New Member Posts: 2 Join Date: May 2007 |  Char limit on ticket submissions -
08-05-2007, 07:16 PM
Hello. I am wondering what can be done to remedy this dilema. When a client submits a ticket with support suite, there is a character limit in place. In other words I am not able to get the complete ticket, just half of it. I know this because when i view an email I see all the text. What do I need to do, to allow the support suite staff side to accept tickets with no character limit. Please Respond ASAP. Thanks, TheKayakoDude |
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
08-05-2007, 08:01 PM
You come across this issue when the ticket is received via email or submitted from the Client Support Center? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 2 Join Date: May 2007 |
09-05-2007, 06:59 PM
from the Client Support Center |
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(#4)
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| Senior Member Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
09-05-2007, 07:54 PM
You will need to contact the developers who shall look into the issue and provide you with the patch files. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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| char, limit, submissions, ticket |
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