Display Auto-Responder information in confirmation page

[electroteque]

Hi there, since our upgrade, auto responders have been patchy. I've doubled checked the logs in the qmail send log and there is definitely no auto responder being sent.

I was wondering if its possible to include the information in the auto responders for new tickets in the ticket submit confirmation page. This will include the login details for the support area etc. And will also be backup just in case the user doesnt get the email.

[supportskins]

I am not sure from which version you upgraded your helpdesk from but have to restored the necessary templates after upgrading it to the latest build? This could be a reason for the patchy autoresponder issue.