Feature Request: Start Page in Staff CP

NC Software · **Feature Request: Start Page in Staff CP -** 12-04-2007, 02:16 PM

As I've mentioned before, I don't want to go to the dashboard and everytime have to click tickets, and then manager. I want a way to go directly to the Tickets area, where we always start. Please allow us to choose our Staff CP "launch/start" page so we can login and automatically go to our primary working area.

Thank you.

**bear** · 05:30 PM

I just bookmarked that view.

Code:

http://www.your-domain.com/kayako/staff/index.php?_m=tickets&_a=manage

internut33 · 13-04-2007, 02:14 PM

Quote:

Originally Posted by bear

I just bookmarked that view.

Code:

http://www.your-domain.com/kayako/staff/index.php?_m=tickets&_a=manage

same here

BigDawgRob · 16-04-2007, 11:16 AM

I like Neal's idea, as when dealing with new staff it's easiest to give the short url.

What would also be good would be a facility to display a 'ribbon' of unread staff news articles. I don't like e-mailing my whole staff base but I do want them promote new articles when they login.

Cheers,
Rob

limbo · 27-06-2007, 09:53 PM

You should be able to pick your start view. The dashboard page is useless for staff on a regular basis. It is a wasted click for our techs.

They need to just go right into the Ticket view (of their choice) and watch for new tickets.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

bear Online Community Moderator Posts: 701 Join Date: Jan 2005	12-04-2007, 05:28 PM I just bookmarked that view. Code: http://www.your-domain.com/kayako/staff/index.php?_m=tickets&_a=manage ...read me... Last edited by bear; 12-04-2007 at 05:30 PM.

BigDawgRob Offline Member Posts: 94 Join Date: May 2006 Location: Luton, UK	16-04-2007, 11:16 AM I like Neal's idea, as when dealing with new staff it's easiest to give the short url. What would also be good would be a facility to display a 'ribbon' of unread staff news articles. I don't like e-mailing my whole staff base but I do want them promote new articles when they login. Cheers, Rob

limbo Offline New Member Posts: 22 Join Date: Jun 2005	27-06-2007, 09:53 PM You should be able to pick your start view. The dashboard page is useless for staff on a regular basis. It is a wasted click for our techs. They need to just go right into the Ticket view (of their choice) and watch for new tickets.