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richm Offline
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[IA][GENFUNC] Expand departments with single click - 11-05-2007, 02:35 PM

If possible, can InstaAlert be made to expand the department categories with a single click when you click the "+" ?

I know you can set it to expand all the categories, but we have quite a few here and I typically don't want to see them all.

A minor feature to be sure, but the double click seems unnecessary.

Cheers,

Rich


--
Features I need asap:
1) Ticket search in the client portal!
2) Column display in client portal showing clients email address or name
3) Downloads by client
(i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area.
4) Integrated KB image uploads
The ability for staff to upload images with a KB articles.
Cheers!
   
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Ryan Lederman Offline
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02-07-2007, 10:45 PM

My +/- symbols *do* expand with a single click...


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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Jamie Edwards Offline
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02-07-2007, 10:56 PM

Same here


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Siora Offline
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02-07-2007, 11:00 PM

Mine don't...they take a double click.


Siora Solutions Inc.
www.sioraIT.com
   
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richm Offline
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02-07-2007, 11:11 PM

Chiming (back) in here, not sure when this changed, (or what changed it), but single click works for me now.


--
Features I need asap:
1) Ticket search in the client portal!
2) Column display in client portal showing clients email address or name
3) Downloads by client
(i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area.
4) Integrated KB image uploads
The ability for staff to upload images with a KB articles.
Cheers!
   
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  (#6) Old
Siora Offline
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Join Date: Apr 2007
Location: Toronto Canada
03-07-2007, 03:41 PM

Hmmm...mine works with single click now as well. This must have been changed with one of the recent releases we were using to test the repaint issue.

I guess this could be closed now.


Siora Solutions Inc.
www.sioraIT.com
   
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