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Greg Mote Offline
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/pda on iPhone - 20-12-2007, 03:54 PM

I would like the pda version of the Kayako interface to work better
on my iPhone, all that is needed is a single meta tag added to the
header of the pda version of the pages. I would have to play with the values to get it to look right.
Here some meta tag settings I would like to try to see which works best:
<meta id="viewport" name="viewport" content="width=320; initial-
scale=1.0; maximum-scale=1.0; user-scalable=0;"/>
<meta id="viewport" name="viewport" content="width=640; initial-
scale=0.5; maximum-scale=1.0;"/>
<meta id="viewport" name="viewport" content="width=480;"/>
<meta id="viewport" name="viewport" content="width=640;"/>
   
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Jamie Edwards Offline
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20-12-2007, 05:00 PM

Hi Greg,

You can make this modification yourself by editing the pdaheader.tpl file found in /templates/admin_default/pdaheader.tpl.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Greg Mote Offline
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21-12-2007, 12:16 AM

Ah ha, so that's where the template is. Well actually I found it in /themes/admin_default/ on my installation since I could not find a /templates I hunted around a bit.
   
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Jamie Edwards Offline
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21-12-2007, 12:43 AM

Sorry, my mistake - and good find


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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---
  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
   
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Greg Mote Offline
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22-12-2007, 12:23 AM

<meta id="viewport" name="viewport" content="width=640;"/> seems to work the best for me, narrower would be nice, but the action bar is too wide and gets cut off. I could not find a template to edit the action bar into two (or more) lines (that table cell has a nowrap so it won't line wrap). If it would wrap, then I could set the width to 320 or 480 to have nice big type., but 640 is a big improvement over the default 980 rendering width.
   
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