UI -> Editor -> Suggestion to use DevEdit

craigbrass · **UI -> Editor -> Suggestion to use DevEdit -** 18-06-2007, 10:16 AM

As in another post, it would be cool if you could change to Dev Edit (http://www.interspire.com/devedit/) where WYSIWYG editing is needed. It is a much better solution.

Chris Boulton · 18-06-2007, 10:27 AM

Another vote for this.

Additional reasoning is that htmlArea has been discontinued as well.

logicway · 04:05 PM

Quote:

Originally Posted by craigbrass

As in another post, it would be cool if you could change to Dev Edit (http://www.interspire.com/devedit/) where WYSIWYG editing is needed. It is a much better solution.

Dev Edit is commercial, and I don't think users would like to pay for it.
Why not TinyMCE or FCKeditor. They are both free.

**Jamie Edwards** · 18-06-2007, 04:05 PM

TinyMCE is a more likely editor.

craigbrass · 18-06-2007, 04:10 PM

Why is that? DevEdit is better than tinyMCE in my opionion as I have used both.

**Jamie Edwards** · 18-06-2007, 04:14 PM

We would not include a commercial element of software - this would mean that our users would be required to purchase DevEdit in order to use it. It is highly unlikely a non-open source utility would be considered (not just a "freeware" license but entirely open source) for implementation.

craigbrass · 18-06-2007, 04:18 PM

You don't understand Jamie......You purchase a redisribuable license for $849.00 and that is it. You can choose to pay about $90 a year to receive updates and support.

craigbrass · 18-06-2007, 04:19 PM

You refering to Kayako.

**Jamie Edwards** · 18-06-2007, 04:38 PM

Correct, but we do not wish to engage in any licensing other than open source if integrating any other products with our software - regardless of whether or not we can purchase and distribute using redistributal licenses.

We would prefer to use and integrate something that is completely open-source with a rigid developer community so that we can aim to support it as best as we can, rather than acting as a go-between between our customer and DevEdit. This is our position at the moment.

craigbrass · 18-06-2007, 05:20 PM

But you use 3rd party commercial stuff in the Windows addons...

Not being a pest, just feel DevEdit is the way forward. TinyMCE is just weird.

Chris Boulton · 18-06-2007, 09:19 PM

Quote:

Originally Posted by craigbrass

But you use 3rd party commercial stuff in the Windows addons...

Not being a pest, just feel DevEdit is the way forward. TinyMCE is just weird.

Agreed.

Kayako needs to fork out a small amount, something which they make back in less than two sales of SupportSuite.

TinyMCE is a messy project. I did my best to redo parts of the UI but it's also buggy.

DevEdit, only $850 for the distributable version is the best way to go.

craigbrass · 19-06-2007, 08:31 AM

Me thinks we need a few more people to pipe up about DevEdit being great. *winks*

Siora · 19-06-2007, 11:55 AM

I don't use it nor do I know what it is but I for one am up for any improvements to help this application become more user friendly. I vote for DevEdit.

WebStar · 12-08-2007, 11:21 AM

In my opinion, DevEdit is a far superior solution offering a greater feature set as well as enhanced compatibility.

I have a distributable licence and the code is open-source. Even if Kayako weren't willing to invest in DevEdit, I'd like the option of being able to easily replace the existing text area replacement with DevEdit for my own use.

craigbrass · 12-08-2007, 11:46 AM

I was trying to get this across to Jamie the other day. Kayako apparently have the preference of using open source stuff because of the modding community that usually follow these movements.

I strongly disagree with using anything but DevEdit. Myself and my developer spent ages checking out every option on the market WYSIWYG Editor wise. It became clear to us that all are badly coded but DevEdit. Chris has agreed with this.

We now have 4 of us agreeing along the same lines with 3 of us who use it being able to vouch for it being great based on its backend code.

Would like to see Varun / Ryan posting their thoughts on this really.

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craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	UI -> Editor -> Suggestion to use DevEdit - 18-06-2007, 10:16 AM As in another post, it would be cool if you could change to Dev Edit (http://www.interspire.com/devedit/) where WYSIWYG editing is needed. It is a much better solution. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Chris Boulton Offline Member Posts: 149 Join Date: Jun 2003 Location: Sydney, Australia	18-06-2007, 10:27 AM Another vote for this. Additional reasoning is that htmlArea has been discontinued as well. Chris Boulton Interspire - Web Software Inspired by You

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	18-06-2007, 04:10 PM Why is that? DevEdit is better than tinyMCE in my opionion as I have used both. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	18-06-2007, 04:18 PM You don't understand Jamie......You purchase a redisribuable license for $849.00 and that is it. You can choose to pay about $90 a year to receive updates and support. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	18-06-2007, 04:19 PM You refering to Kayako. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	18-06-2007, 05:20 PM But you use 3rd party commercial stuff in the Windows addons... Not being a pest, just feel DevEdit is the way forward. TinyMCE is just weird. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	19-06-2007, 08:31 AM Me thinks we need a few more people to pipe up about DevEdit being great. winks Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Siora Offline Member Posts: 1,308 Join Date: Apr 2007 Location: Toronto Canada	19-06-2007, 11:55 AM I don't use it nor do I know what it is but I for one am up for any improvements to help this application become more user friendly. I vote for DevEdit. Siora Solutions Inc. www.sioraIT.com

WebStar Offline New Member Posts: 5 Join Date: Aug 2007	12-08-2007, 11:21 AM In my opinion, DevEdit is a far superior solution offering a greater feature set as well as enhanced compatibility. I have a distributable licence and the code is open-source. Even if Kayako weren't willing to invest in DevEdit, I'd like the option of being able to easily replace the existing text area replacement with DevEdit for my own use.